Cancellation Policy

Please CALL our office at 804-261-6004 to cancel any scheduled appointments.

As a courtesy to the other clients and your therapist, your cancellation and time changes must be made 24 hours prior to appointments to avoid full therapy cost (that were scheduled) as we are an appointment based business and our commodity is perishable. If you do not call or show up for your appointment, the therapist does not get paid, nor are they able to fill the scheduled spot due to no or little notice of cancellation.

Please be kind to your therapist and call the office if changes need to be made as they are holding open your scheduled appointment for you and are eager to work with you.

Thank you for your cooperation.

The staff of Kneading Therapy.